Team Members


Heathor Chandler

Heathor is the Audiology Assistant and Billing Specialist for Quality Hearing & Audiology Center. She assists Dr. Nelson with cleaning and checking hearing aids. She works with insurance and billing of all services. Heathor truly loves being able to help people in their path to hearing better. Heathor has been part of the Amazonia community her entire life. In her spare time, Heathor enjoys spending time with her family and raising her two children.

Paula Reynolds

Paula serves as the Patient Care Coordinator. Paula will be the voice you hear when you call to schedule appointments or ask questions. She joined Quality Hearing & Audiology Center in September 2016. Paula is a resident of Oregon, MO. She spends time with her family. She especially enjoys going to any events her many nieces and nephew participate in. Paula received her GED from Mound City, MO.